FAQs

1. How long does it take to build a Media Wall?

Each Media Wall is made to order in the UK. The full process — from design approval to final production — typically takes 3 to 5 weeks, depending on the complexity and chosen materials.

2. Do you offer installation services?

Yes. We provide professional installation across the UK, handled by our trained technicians. You can request installation during purchase or add it later through our Installation Request form.

3. Can I customize my Media Wall design?

Absolutely. Every project we create is fully bespoke — you can choose dimensions, materials, colours, lighting options, and fireplace models to perfectly suit your home and style.

4. Are your Media Walls made in the UK?

Yes, all our products are designed and handcrafted in Birmingham, UK, ensuring exceptional British quality, durable materials, and expert craftsmanship.

5. What materials do you use in production?

We use high-quality wood panels, premium laminates, and fire-safe finishes, all sourced from trusted UK suppliers to guarantee longevity and a refined aesthetic.

6. Do you provide warranty or aftercare?

Yes, every Media Wall includes a 12-month warranty covering materials and workmanship. We also offer optional aftercare services for maintenance, upgrades, or adjustments after installation.

7. Can I see design examples before ordering?

Of course. You can explore our Gallery to view completed projects and real client installations for inspiration before customizing your own Media Wall.

8. How can I request a quote?

You can submit a request through our Custom Design Form, providing your dimensions, preferred finish, and location. Our team will contact you with a tailored proposal and estimated timeline.